Pawsettle

Enterprise — Veterinary Groups

One patient. Two households. One version of the truth.

A pet living between two homes after a separation is a clinical risk. Inconsistent medication, missed appointments, conflicting care instructions, gaps in the health record. Neither household has a complete picture. Your practice is seeing the animal but not the full story. Pawsettle Enterprise gives both households access to a shared platform under your practice name, so the information that matters is always current, always accessible and always consistent.

Enquire about EnterpriseSee what is included

What shared-care patients look like in practice.

The animal comes in for a routine appointment. The person who brings it does not know what medication was given in the other household last week. They are not sure whether the booster was due or whether it was done at another practice. They think the diet might have changed but they cannot be certain. You update the notes as best you can and move on.

Three weeks later the other household brings the animal in. They have different information. The care history is inconsistent. You are building a clinical picture from two incomplete accounts. This is not unusual. For pets living between two separated households, it is the default.

The clinical risk in this situation is real. Medication given twice because neither household knew the other had already given it. A health condition that develops between appointments but is not flagged because neither party thought to communicate it. An emergency where neither party has current emergency contact details for the other. Pawsettle's shared platform, deployed under your practice name, addresses each of these.

A consistent health record across both households.

Client-facing: Give clients access under your practice brand

Your practice deploys a branded platform on your domain. When you identify a shared-care patient, you invite both households to the platform. Each can see the same pet profile, the same health timeline, the same care record. Each can log care activity. Both receive the same automated reminders. Your practice retains a collaborator view of the health record without either party having to relay information through you.

  • • Shared health timeline means both households see the same medication history, appointment record and health events
  • • Care logs from both households feed into a single record, eliminating the inconsistency problem
  • • Emergency contact information is current and accessible to both parties
  • • Automated review reminders prompt both households to update records at agreed intervals

Internal: Your team manages records and communications

Your practice team uses Pawsettle to maintain a unified record for shared-care patients. Receptionists and nurses log relevant care events, upload documents and maintain the pet profile. Neither household logs in directly. The practice holds the record and shares information with each household as appropriate. This model works well for practices that want to reduce clinical risk without adding a client-facing digital product to their workflow.

Not just for separation cases.

Shared-care patients are the most urgent use case, but they are not the only one. Multi-owner pets, co-ownership situations, guardianship arrangements, elderly clients whose pets may need coordinated care: all of these involve multiple people who need consistent access to the same information. Pawsettle Enterprise handles all of them with the same platform.

The legal sector is changing. Your clients expect more.

58%

of law firms have adopted cloud-based case management tools, and client expectations have followed

Source: American Bar Association, 2024

40%

rise in pet custody disputes in Australia over the past decade, now appearing in over 30% of divorce cases

Source: Companion Animals Australia; Nardi Lawyers, 2025

27%

of divorces in the UK involve a dispute over a dog or cat, with similar trends reported across the US and Canada

Source: Connaught Law

Pawsettle Enterprise does not replace your expertise. It prepares your clients to make better use of it. A client who arrives with a documented care history, a completed agreement and a clear picture of their arrangement is a client you can actually help. That is better for them, better for their pet and better for your practice.

WHAT YOU GET

Everything Pawsettle has built. Under your name.

Enterprise is a fully deployed instance of Pawsettle. Not a widget. Not a white label toggle. Your own platform, your own domain, your own experience from the first page to the last.

Your own domain

The platform runs on your domain. Your clients visit your URL, not ours.

Full brand customisation

Your logo, your colours, your fonts throughout. No Pawsettle branding anywhere your clients can see.

Role-based team access

Grant different staff members appropriate access levels to client cases. A supervising solicitor, a paralegal and a case manager can all work within the same client account with permissions matched to their role. Your clients never see or interact with this layer.

Client management dashboard

10 staff seats included. Manage up to 500 client accounts from one dashboard. Invite clients, track progress and see document status at a glance. Additional seats and higher client limits available on request.

API access and webhooks

Full API access to document generation, pet profiles and agreement data. Webhooks for key events. Sandbox environment included for testing before go-live.

Your own email domain

All system emails send from your domain. Your clients receive confirmation, reminder and notification emails that look like they come from you.

Data, reporting and compliance

Usage reporting, full data export and audit trail on all document versions. GDPR-compliant with a data processing agreement included.

Dedicated support

A dedicated account manager, onboarding assistance and SLA-backed response times. Priority access to new features before general release.

Invoiced billing

Annual invoiced billing. No card required. Purchase order support available. Multi-year pricing available on request.

FOR ORGANISATIONS LIKE YOURS

Family law firms and mediators

Your clients arrive uncertain and unprepared. Give them a structured way to document their arrangements, record their caregiving and plan ahead before things become difficult. Clients who arrive at mediation with a completed agreement and a caregiver log are easier to work with and reach resolution faster. Enterprise puts that tool under your name.

Animal welfare organisations and charities

You already support pet owners through some of the hardest moments of their lives. A branded documentation platform extends that support in a practical, lasting way. Help the people you serve protect their animals long after the initial contact. No technical resource required on your end.

Legal tech platforms and integrators

Already serving the family law market? Embed Pawsettle's document generation, pet profiles and agreement builder directly into your platform via our API. Your users get a complete pet documentation experience without leaving your product. We handle the complexity. You take the credit.

PRICING

Pricing for veterinary groups.

Enterprise — client-facing

From £4,999/year

Implementation fee: £2,500 one-time

Year 1 total: from £7,499

  • • Full white label, your domain, your email domain
  • • 10 staff seats, up to 500 client accounts
  • • Management dashboard, dedicated support, DPA included

Professional — internal use

From £1,999/year

Implementation fee: £750

Year 1 total: £2,749

Additional seat: £250/year each

  • • Staff tool only, no client accounts
  • • 5 staff seats, document generation, pet profiles
  • • Agreement and petnup builders, document vault
  • • No client-facing deployment, no branded domain required

Markets: AU, CA, US, NZ, IE/MT at proportional rates — see Professional pricing.

OUR APPROACH

We are here to work with your industry, not around it.

Pawsettle is not a legal service and never will be. We do not give legal advice, we do not replace solicitors, we do not handle disputes and we do not recommend mediation or legal routes to anyone. What we do is help people document, plan and communicate clearly about their pets before things become difficult.

Your clients are going through one of the hardest experiences of their lives. The animals in their care did not choose that. Pawsettle gives those clients a structured, practical way to protect their pet's future. When they come to you, they come better prepared. That is the collaboration we are offering: better-prepared clients, cleaner cases and tools that make your service look good.

Get in touch

Tell us about your organisation and what you are looking for. We will come back to you within one business day.

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