Option 1: Cancel from your dashboard
The quickest way to cancel is directly from your Pawsettle account.
- Sign in to your account at app.pawsettle.co.uk
- Go to Account in the sidebar
- Find the subscription section and select Cancel subscription
- Your Plus access continues until the end of your current billing period
Go to your account →Option 2: Cancel through Stripe
Your subscription is managed securely by Stripe. You can also manage or cancel it directly through Stripe's customer portal.
Go to Stripe billing portal →You will be asked to enter the email address associated with your Pawsettle account. Once verified, you can view your billing history, update your payment method, or cancel your subscription directly.
Cancelling removes your Plus features at the end of your billing period. Your pet profiles, agreements and documents remain safely in your account on the free tier. Nothing is deleted.
If something was not working as expected, we would genuinely like to know. You can reach us at hello@pawsettle.co.uk or use our contact page.